Hookah-Shisha.com
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Worst Experience I've ever had ordering…
Worst Experience I've ever had ordering anything online. I was recommended this website through a friend located in the same city as me. I figured since I was purchasing my first Hookah, I would order a quality one and invest in a fancy hookah to last me a few years. Instead, I felt scammed and would not recommend this website to any friends or family that are international (Yes that includes Canada). Not only did I not receive my Hookah and scammed out of $350 CAD, I was also faced with horrible customer service. When initially not receiving it for a month. I reached out to customer service, in which I did not hear back from for an additional 2 weeks. Upon finally getting a hold of customer service, I was assured that it was my fault for ordering the Hookah delivered to Canada. They clearly explained that I'm on my own for ordering to Canada and even though I did not receive my Hookah, it's the risk I took for not looking at the fine print. They have a no return policy for international orders. (Though not sure how I can return an item I never received in the first place anyway...?) To add even more salt to the wound, they advised me to contact customs in which I may have to pay upto $700 CAD in order to retrieve the lost item. This website may be valid for anyone living in USA, but I would absolutely not recommend it to ANYONE outside of the USA. In my opinion it's not worth paying $1000 for a few hundred dollar product. While also risking not receiving what I paid for and being scammed. Worst online experience of my life.