LL
Lloyds Bank Insurance
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5+ visits to local branch to open a bank account
Once I had to open a bank account. Applied online, was asked to visit the local branch to submit documents. It turns out the local branch is real hell. First you have to wait for over 30 minutes and then their employees mess up with the documents and it never reaches its destination. Multiple calls, 5+ visits and then they manage to sort everything out. Guess what! They shut down that local branch a few months later. Seriously? Do you even live in a developed country?