Hazelton's Canada
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Beware- Hazelton's is linked to Woof…
Beware- Hazelton's is linked to Woof Crates- a (I thought) Canadian pet subscription box service. I ordered from them and received an emailed invoice showing $69.99 CA very clearly. My credit card was charged in USD which total about $94 CDN. After a week of not hearing anything, I emailed for any information about shipping and to discuss my card charge being corrected. I received a simple "it was shipped and you will receive it in three days" email from "Sam"? No tracking and when I inquired again a day later and then two days later, no response. I called the 1-800 line on the website and it answered as "Hazelton's". The order inquiry and CS line told you to email to receive a service number or press one to order. I thought it best to try going through the order system so get resolution but once I started to give the rep my invoice number, it mysteriously disconnected. When I have tried calling again, it just rings. to date, no communication at all other then that one from "Sam".