RE
REM-Fit
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Pillow too firm but customer service outstanding!
I had purchased a REM-Fit 500 pillow after reading all the glowing reviews in Good House Keeping. Great communication from the company and prompt delivery. I unfortunately found the pillow was too firm for me and shared my dissapointment, not expecting any response. I was immediately contacted by REM-Fit customer services who, as a good will gesture, refunded my purchase. Wow. I will definately be purchasing from them again, looking at a softer pillow this time. Fantastic customer service which makes them a company you can trust, in my humble opponion.