Routes Car Rental
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ZERO STARS
ZERO STARS! DO NOT RENT FROM ROUTES THEY ARE A SCAM! I needed a truck for the week so I reserved one and paid in full including insurance, in advance! But when I arrived at their location in Denver they would not rent me the pick up truck I paid for, but gave me an suv which didn't work at all for moving the items I needed to move. And when I told the agent I didn't need ANY insurance I was fully covered I assumed that's how he entered the information. But not only did he add FULL coverage he also added road side assistance which I did not request. When I received my second charge on my credit card from them for the same rental (which again was not even what I reserved) And even showed them copies of my original paid invoice with insurance they still couldn't understand and refused to remove the double charge! They ARE CLUELESS. AND A TOTAL SCAM. IF THEIR RATES SEEM CHEAP, THEY ARE NOT! THEY WILL CHARGE YOU DOUBLE AND THEN REFUSE TO REMOVE THE BOGUS CHARGES. YOU HAVE BEEN WARNED!!!!!!!