JU
Jura Watches
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STILL AWAITING REFUND
I ordered a luxury timepiece on 20th April 2025, paid my deposit and arranged the finance which was accepted but was unable to electronically sign my agreement due to a glitch in their system. The team at Sellors/Jura were helpful but ultimately could not resolve the issue. I then ended up ordering from Watches of Switzerland who delivered the very next day. I am still waiting for a refund of my deposit some 17 days later despite numerous phone calls to them. At this point I will not order from this company again having spent plenty of money with them in the past. Update. Just received my refund today 09/05/25 some 19 days later. If the company think this is acceptable then in my humble opinion they are mistaken.🤬
