TopCar
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take photos of the rental cars condition with this company!
Everything was super at pick up, signing the contract and return of the car we had for 1week on gran canaria. (Left the car outside opening hours and left the key as advised) We have insurance from before that covers alot and did not buy the one they offers and without their insurance you leave a deposit (500euro). A few days after we return from our holiday a smaller amount was returned to my card without any notice from topcar. After trying to call them 4 times I then hide my number and they answered at last! Asked why my deposit was not return in full, they claimed we made damage on the front bumper. Lucky for us we filmed and took photos of the whole car on pick up and return that I could email them. In the end they apologized and gave the rest of my deposit back. The low score is to give future costumers the advice to document the cars condition and a statement that I will use other car rentals in the future because i have no trust in this company unfortunately.