Caysie Grace Ray

Caysie Grace Ray

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1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Caysie Grace Ray

CO

Collingwood Insurance Services UK Ltd

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5 out of 5 stars

Thank you to Megan! Amazing customer service and support.

I had a brilliant experience with Megan at 14:27 on the 11th December 2023! There was no wait to speak to an advisor, and I was greeted with a lovely smiley voice at the other end of the line. Megan helped me go through all my options, explained exactly what I needed to know regarding cancellation and renewal, and I never once felt as if I was being swayed in one direction or another. It was refreshing to speak to someone so happy and kind, especially as car insurance agents can often seem a bit daunting! I’m a journalist, and have recommended Collingwood as an insurance provider via my articles previously, and will continue to do so with pleasure. Megan was a joy to speak to, a model employee, and if she isn’t already in some sort of managerial position she absolutely should be! What a lovely, lovely lady! Five stars, I recommend Collingwood for all new drivers, and your customer service is outstanding. Thank you!