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Heymondo Travel Insurance

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1 out of 5 stars

TERRIBLE EXPERIENCE

TERRIBLE EXPERIENCE - PREMIUM POLICY MEANS NOTHING I purchased a premium travel insurance policy with the understanding—confirmed over the phone—that coverage would begin immediately upon entering the country of origin. Unfortunately, after being hospitalized for several days, I experienced a complete lack of support from this company. Despite what I was originally told, the insurance team repeatedly changed their stance on what was and wasn’t covered. One day something was included, the next it wasn’t. This constant back-and-forth left me completely stranded during a time when I needed help the most. In the end, I had to cover all medical costs out of pocket, despite having paid for what I thought was top-tier insurance. Their communication was inconsistent, their service unreliable, and their promises completely misleading. I would strongly advise others to look elsewhere for travel insurance. When you're in a vulnerable situation abroad, the last thing you need is a company that fails to deliver on its word.