Urban Evolution Property Management
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Worstest agency ever!
Worstest agency ever! So if you want to get yourself in a mess with chasing these guys and having no response for weeks, this agency is the right one to get you your next home. 1. We moved into an apartment with broken cupboards and these have still not fully been repaired despite chasing the agency one million times. 2. We were promised two keys as the two of us have moved into a 2-bed apartment but were provided only one key. This has been unresolved despite chasing them for the last 8 weeks. 3. We had requested for a revised contract (some clause missing and move in date incorrect), this has still not been addressed fully despite chasing them for the last 8 weeks. 4. Funny thing- when we emailed to request for bank details as we wanted to pay the rent, they instantly responded. 5. When we advised them we would be reporting them for not assisting, they instantly responded. However, despite all the responses, nothing has been resolved yet and they do not have a telephone line (smart way of cheating customers) so you can only email and probably wait for weeks to receive a response. BUT- nothing will ever be resolved if you reaching out to raise a complaint. I have informed the Indian Society and a few other societies at Sheffield Hallam to advise new students to never go via Urban Evolution/Reeds Rains. They know how to cheat well!