Bord Gáis Energy
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I had such a hard time with them
I had such a hard time with them to change the electricity bill to my name because the previous tenant when he closed down his account Bord Gais did not read the meter they simply entered an estimate, so when I tried to register on my name they asked me to send a photo of my day and night meter reading and I did… and then they told me that they could not conclude my registration because the meter reading they had was higher than the meter reading I sent them. But OBVIOUSLY the number wouldn’t match because the reading they had was an estimate! And didn’t even had a record of that, I had to find it out with the previous tenant… they only sorted that out just because I basically sent a complaint to ESB and cc them on the email. Awful!