TicketSwap
View company profile →
I’ve used the service several times already, both for selling and buying.
I’ve used the service several times already, both for selling and buying. Until recently, everything went smoothly and I was very satisfied. At the beginning of August, however, an incident happened: I was sold a ticket that had already been used by someone else when I tried to enter the concert. I called support, and they started a chat with the seller. Luckily for me, the seller turned out to be honest and agreed to refund the money. But what really bothered me was how much time it took support just to step into the conversation and process the refund. Here’s my advice: if you can’t get into a concert, make sure to gather as much evidence as possible, because without it, you’ll most likely not be able to get your money back. Also, I don’t even want to imagine what would’ve happened if the seller hadn’t responded—and how long everything would have dragged on. In short, it’s all at your own risk.