C

customer

1Reviews
3.0
3 out of 5 stars

Reviews by customer

3 out of 5 stars

A tale a two halves

My experience with PCS Legal is a tale of two halves. PCS Legal are a firm which take on lots of clients. They were the cheapest option for me, but the system they have in place means that they go through cases in strict order, and won't look at your case until it is the top of the pile, which meant in my case we has completed searches for the property but were delayed from moving forward because my file wasn't getting looked at, which was frustrating. Eventually, we managed to get them to look at it, and since then they have been brilliant, very responsive and helpful. Communication is largely over email and it is difficult to get in contact with a specific person, but overall they did a good job at completing the property purchase as required.