B. Lam

B. Lam

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by B. Lam

RE

RedPocket Mobile

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5 out of 5 stars

Incredible CS and IT help. Fantastic experience

I had one of my numbers with red pocket for over a year and needed to transfer a second number to a new dual sim phone, a pixel 7a. I tried first with my previous carrier and was only met with frustration. I tried red pocket and it didn't work at first so I called customer service. My rep was named Julio. This guy is amazing. Whatever he is earning, he deserves it plus some. The pixel 7a was not yet listed as compatible, but the pixel 7 was. He got IT on with us and they worked some sort of magic in the background to get it going. They sent me a new eSIM and I am connected and working. Couldn't be happier, both with my interaction with the company and the carrier service. Julio, well done! Thank You!