JS Law
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No communication, delays
Was recommended DC LAW by my estate agent, as my seller went with DC Law I was told that I had to go with the sister company JS LAW. Really disappointed with the service I have received. This is my first time buying and selling a property. I’m in a very small chain, 3 people. Me, my buyer and seller no onwards chain from there so I don’t understand what is taking so long. It’s been a month without any update. I don’t get any reply back to my emails, I try calling but it just rings and I cannot get through to anyone. I’ve even asked the estate agents to try and chase for an update but even then don’t get a response. The buyers and sellers solicitors are waiting on a response from JS LAW but are not getting any response either. I’ve asked questions / queries and I haven’t had a response back / have it explained better to me as I don’t understand. I’ve been given false hope of being completed before the Stamp duty changes which I will now need to pay for which is not what I planned for. I feel like I’ve paid a lot of money and not got the service I was expecting. Very stressful and disappointing.