Gigantic Tickets
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Ticket refund
We had bought early bird tickets for Steelhouse festival last year (usually this is through Gigantic), so when we checked the Gigantic site, they weren't there, so thinking we mustn't have booked them afterall, booked a further 2. Steelhouse came back to us the next day to advise the tickets we had ordered last year were through themselves direct, so we would need to speak to Gigantic for a refund. Holly was extremely helpful and has provided us with refund the next day, which is great customer service, given that strictly speaking it was our mistake Thanks Holly
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