perfume

Jan 29, 2025

Testing Warners

We decided to test out Warners leisure and have just arrived home, after experiencing a two night break at Warner's Corton holiday villiage in suffolk and I would like to share my honest opinion of my overall visit, We stayed in the clifftop chalets which were comfortable and very warm, spacious and clean with welcome snacks and drinks as well nice bathroom amenities and comfortable beds. The site is very small and during our time there was maintenance being completed next to our accommodation and also in the crazy golf area,(which was out of action) we were unaware of these works prior to our visit however all workmen were respectful and it wasn't too noisy so didn't impact our visit too much. There is a large dining area which also incorporates the entertainment area. We were allocated a table (83) for the duration of our visit which gave us a good view of the stage and the entertainment which was as one would expect in the holiday village environment mainly singers and a couple of quizzes, the bowtie boys was a really enjoyable hour however not much else apart from archery and rifle shooting going on during daytime. When we arrived we ordered lunch and my lunch of a baked potato was cold and unappetizing however the staff changed but unfortunately the second potato was the same so they kindly refunded cost. The evening meal, there was lots of choice and it looked really good and service from kitchen was quick and efficient however all the food served to me that evening was Luke warm at best, therefore not an enjoyable experience but the restaurant was very busy so I decided to overlook. At breakfast the following morning I ordered eggs royal from the kitchen, It was served super quick and looked good but I was so disappointed that again this was Luke warm at best, I was concerned eating salmon and eggs at this temp may be risky so decided to head for the buffet breakfast and selected bacon, sausages and mushrooms, nice and tasty but again not very warm!! I plucked up the courage to discuss my concerns with "Trevor" the restaurant manager who was so polite and took all my concerns and said he would address them with the kitchen, he kindly arranged a refund for the previous evening and breakfast meals (we didn't expect or ask for) and that evening we enjoyed a piping hot tasty carvery meal. (Thank you Trevor) Breakfast the following morning was also good. All the staff we encountered during our stay were really welcoming and polite. Overall I felt that this type of break is not really for me personally and I would not visit again however the value and customer service of warner's was really good and all my concerns were promptly addressed and resolved. I have given 4 stars but feel it is more 3.5 however due to the customer service received I could not score a 3.