delivery.com
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Terrible, terrible experience
After over an hour of waiting for my delivery, I decided to go online and find out where my order was. I chatted with "Rick" who kept referring to me as "sir" (I'm a woman) and after 10 minutes of chatting, finally told me that my order was never fulfilled and canceled by the restaurant due to a technical issue. I never got a call or notification informing me that my order was canceled. When I was chatting with Rick, I quickly logged in to see if I was charged for the order, and I saw that there was already a refund for the order, which means it had been canceled before and no one let me know. I can't believe I waited over an hour for NOTHING. I wonder what would've happened if I wouldn't have gone online to get support. I've tried Postmates, GrubHub, ChowNow, LA Bite, etc., and this is THE WORST delivery service. I will NEVER use them again. Delivery.com - GET IT TOGETHER. You're called delivery.com - it's pretty IRONIC that you can't get deliveries down. It's NOT ROCKET SCIENCE.