Titan Travel
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Nearly - The Best of Norway by Rail and Sea
The Best of Norway by Rail and Sea – To the Top of the World. I have to rate our recent Holiday as 3 Star only, however the 3 Stars represent the Titan Managed portion only. On day Five we transferred to the Havlia Cruise Ship Capella where both accommodation, food and staff were first rate and should be highlighted as 5+ Star. As Titan Holidays and tours are perceived and the UK’s prestigious operator, I was immediately concerned upon arrival as our group size was 44, (45 including the nominated Titan Tour Manager). The group sizing was completely unworkable, form Hotel Room registration ( imagine, such group queuing for Hotel lifts with luggage – most Hotels only serviced with Two Lifts). On the move Toilet breaks, Norway not being known for service stations etc… (Therefore, every change of Rail or Coach journey would inevitably require queuing for comfort breaks .. -So 45 people…. ). On two occasions because the Group was so large, the Titan Tour Manager requested additional help from members of the Group to provide “Rear Watch” to ensure the large group didn’t get split up. No Audio devices where provided so quite often instructions had to be repeated numerous times. I emphasise, the Tour Manager was only working to the pre-scheduled and large group allocated to her. Be very aware of the Titan propriety score level for “Intensity”. During the Titan Managed portion Day 1-5 very early starts and very late finishes where required, often evenings were so rushed that Hotel Registration, to Dinner allotted time would be as little as 15 mins. During the Day 1-5 period we undertook Day excursions via Coach, Rail, Ferry’s, only on arrival at Bergan and later in Trondheim were we given access to a Local Guide (1 hour for each). The Tour Manager gave overview information during these days, however, local knowledge or question/answers normally provided by “In-Region Guides” was not forthcoming. Overall, very disappointed by all elements,(Itinerary, Schedule, Tour Information & repeated Buffet Meals) provided under the Titan Tour Holiday. It was only saved by the professional approach and excellent service on the Havila Capella Cruise.