Routes Car Rental
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I rented a car from the Atlanta
I rented a car from the Atlanta, GA airport location. I would NEVER rent from this company again. I reserved a car with Routes Car Rental because of the price, but I ended up paying double the rental costs because I was forced to use their rental insurance. I usually use my car insurance instead of the insurance provided by the rental agency. Typically, I have no problem with simply providing a copy of my insurance card, and I am then allowed to use my own insurance as coverage on the rental. However, at this location, I was asked to supply the declaration page from my car insurance company so that they could view the liability limits on my personal car coverage. Who carries around the declaration page of their car insurance? I had the proof of insurance card, but that was not good enough. In addition, if I had been able to provide my declaration page, my personal car, which I am insuring, was required to be a model 2020 or newer. I wouldn't have been able to use my personal insurance if my vehicle was a 2019 or older model. I have rented from many rental car companies, and I have never encountered this type of policy.