Morris Glidden

Morris Glidden

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Morris Glidden

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SodaStream.com

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1 out of 5 stars

I ordered 3 replacement cylinders from…

I ordered 3 replacement cylinders from this company and some flavor syrup and I put my address down (which is listed with the post office, DMV, VA and several other places) and when they shipped it out for some reason my address got changed on it and it has been rerouted 3 times and when I called Soda Stream about this issue, I was told they were sending up to management and they gave me a discount code, but still have not received my order and they told me it will be 24 to 48 hours before I will hear back from them. Well 24 to 48 is not good enough if they can’t get on the phone and solve this quicker then that and you should avoid this company at all cost. My order is bouncing around in Jacksonville Florida some where. This is not the first time this has happened to me. If they would use a more reliable way of shipping to you, I would almost stay with this company, but after gettting an email stating that if I did not return the used cylinders in 14 days I would be charged extra for them, well come to find they received the empties, but I still got the nasty email. This is totally unprofessional of the company. STAY AWAY FROM SODA STREAM TAKE IT FROM A TOTAL AND PERMANENT DISABLED VETERAN, THIS IS NOT COMPANY THAT IS RELIABLE.