IMO Car Wash
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Today I went to get my car washed and…
Today I went to get my car washed and valeted. Was turned away at the Oswin Road wash, off Narborough Road, (Leicester, 12July, 16.15pm). Apparently they started charging FROM £11 for valeting. First the guy wanted to look in my car "to see how dirty it was" before he gave me a price. (This was never ever done before! It felt very invasive if I'm honest.) Then told me my car was dirty, and wanted to charge me £13! Of course my car has sand on the floor! That's why I brought it to be valeted!! He was like, "no, no Lady. No inside for you, just outside. Do you want just outside." No I don't. That's not why I'm there. Thing is, they are based just off my street on Winstanley Drive - it's the only car wash I've ever gone to since they opened. He didn't believe me that I only come to this car wash, because I go maybe once every 6-months/ give or take a few. Today I felt completely unwanted. I felt chased away even. Now, I have to find a another car wash, because I'm afraid I don't want to encounter those people again. So embarrassing. This is horrible!! What a horrible experience. Hey IMO, sort your employees out. They're losing you valuable- repeat customers, cos now I have to find another car wash that may be your competitors. Good luck with that. I'm off.