QD Stores
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Firstly I am a genuine customer and was…
Firstly I am a genuine customer and was surprised to see such bad reviews. I have made several orders from here online as I came across the website by chance and am nowhere near any of the stores, my first order went without a hitch...the second order was delivered by DHL and was apparently used as a football I Emailed customer service and was replied to the same day by a lovely helpful lady called Kim (thanks Kim) She sorted out my issue straight away and I was very happy with the customer service. Due to a slight mixup (we are all human) I needed to contact them again and this time was dealt with by an equally lovely lady called Rachel (thank you too) the issue has been resolved to my satisfaction and whoever recruited those two members did a great job, so often there is a couldn't care less attitude and I found both customer service agents provided excellent service and attitude! I can't speak for anyone else but I am very happy with the service I received and would use the website again.