Cindy

Cindy

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1
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1 out of 5 stars
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Reviews by Cindy

JO

Jo-Ann Stores

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1 out of 5 stars

Multiple Charges

Apparently if you place an order online they place a hold on your account for the total of your purchase and then if it is shipped from multiple stores your account will be charged the total of everything you receive as you receive it, so I placed an order for approximately $88. After receiving my first package I showed a charge for $88 as well as a charge for $56. The total of the fabric that I had received was $56. This overdrew my account and resulted in an overdraft fee. After receiving my final package the initial hold was released, however I have now spent way more on this fabric than I am comfortable doing because of the overdraft fee. All they could tell me was that I can see this information on their FAQs page. I do not have or take the time to read every inch of a website before placing an order. They have told me that this is my problem and there is nothing they can do about it.