WA
Water Plus
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Overcharging and no responses
Took longer than expected to switch over to these guys and then they started taking monthly direct debits at twice the agreed contract rate. They got the company name and company address wrong too. The first time I emailed them I was informed that they could not find our contract! Have had no response to subsequent emails sent to them with copy of the contract. Looks like I am left with no alternative but to cancel the direct debit to see if that initiates a response.