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Wilsons Estate agents Coventry
Terrible experience with Wilsons estate agents in Coventry, we turned up to view a property. The lady was 10 minutes late, the owner had to let us in, we then placed an offer. We could not get through to the agent dealing with the offer. We then were told vendor was happy with our offer but wanted to confirm our chain, we confirmed, this was on the Thursday. We then were asked to wait until the Monday. Monday arrived, called 4 times and finally received a call back at the end of the day to be told that the vendor is going with the previous buyers. Really dragged the whole situation out, no communication from their office whatsoever. The woman handling was horrendous, she ignored all of my phone calls and we felt like they were delaying on purpose. Would not recommend them whatsoever and has even put us off buying properties from them in the future. Wilsons should really evaluate this situation and the staff and check the competency levels of their staff. Maybe even go to the extent of providing extra training as the woman clearly had no intentions of selling us the house and we have now lost out on other opportunities due to the failure of communication.