Karen Daley

Karen Daley

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1 out of 5 stars
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Reviews by Karen Daley

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Trafalgar Travel

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1 out of 5 stars

2 years and waiting for our Trafalgar refund

We booked a tour with Trafalgar back in 2019 for travel in 2020 and paid $7911.00 in full. The tour was cancelled of course because of COVID. We were offered no refund only a credit. We rebooked the same tour in 2021 for 2022. In June, two weeks before our trip, Trafalgar cancelled the tour. Offered a full refund this time. Great! Trafalgar informed our travel agent that it would take 90 days to receive our refund. It has been 111 days plus the 2 years since they received our payment in full. We have been more than patient and have received no communication from them directly, in spite of our reaching out. Might be time for the BBB?