Travel Guard
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Travel Guard should be ashamed and I am…
Travel Guard should be ashamed and I am guessing by the looks of other recent reviews they will not be able to save themselves after the dust settles. I will do everything I can to continue to inform everyone possible to never do business with them ever. This Pandemic is something none of us could have dreamed up and all plans are at a 100% halt, not to mention a life risk. I purchased 4 tickets to Italy for our first family vacation out of the country and WowFare is doing nothing but running me in circles and giving me zero options to help. I purchased travel insurance with Travel Guard and they are getting out if it as this qualifies as an "unforeseen" reason to not cover the loss, not to mention the multitude of other reasons they are squirming out of coverage. So WowFare and Travel Guard are jointly screwing over my family for a large amount of money. I tried to go directly to the airlines that are offering very reasonable accommodations for travel vouchers to be used for 24 months, but when you try it gets denied because it was booked through WowFare. Travel Guard needs to implement some special circumstance accommodations. I am astonished that Travel Guard is willing to cut their own throat at this time when they could strengthen their future instead. Would I take all this back if Travel Guard would step up? Yes, a hundred times over but so far it's the run-around and utter disappointment. COME ON TRAVEL GUARD - PULL YOUR HEADS OUT!