Bord Gáis Energy
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Terrible service avoid if you can…
I started a tenancy with Dublin city council, I got a letter saying 143€ owed reading unavailable. Rang bord gais to set up account didn’t want to be cut off .told it was prepay send in documents to prove start of tenancy, couldn’t find slot and no Red button. Sent in picture of meter to ask where the slot was ,not the same as on Internet. Got an email reply from phone call that details would be kept. Got reply from email to ring number to set up account,no reply to my picture and documents told I had to set up account to get rid of prepay, told the 143.53 could still be owed couldn't access my emails on phone which they received. There probably charging me for a service I cannot use.going to use an electric heater till resolved wasted 90 mins on phone and hour on emails