Janice Pinto

Reviews by Janice Pinto

SO

Southall Travel

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Dec 4, 2023

⚠️ ⛔️⚠️⛔️⚠️⛔️ SCAM

Warning: Avoid this travel agency! Both southall travel and sister company Travel trolley. Experienced a 3-year ordeal trying to get a refund for a canceled flight due to COVID. Misleading advice from agents, especially Ryan and Sammy, resulted in lost money and frustration. False promises of vouchers, conflicting information, and poor customer service. Opt for direct booking with airlines to avoid this scam. Share your experiences to raise awareness.

TR

Travel Trolley

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Dec 4, 2023

⚠️ ⛔️⚠️⛔️⚠️‼️SCAM

⚠️ ⛔️⚠️⛔️⚠️‼️SCAM! PLEASE AVOID OR BOOK VIA CREDIT CARD SO YOU CAN CANCEL AND GET FULL REFUND. Avoid this travel agency! Experienced a 3-year ordeal trying to get a refund for a canceled flight due to COVID. Misleading advice from agents, especially Ryan and Sammy, resulted in lost money and frustration. False promises of vouchers, conflicting information, and poor customer service. Opt for direct booking with airlines to avoid this scam. Share your experiences to raise awareness.