Mint Mobile
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I would give it 0 stars if I could
I would give it 0 stars if I could. I paid up front for 3 months. Every single day the service connection disconnected my phone. I missed important calls from clients many times. I had to, at a minimum, reset my phone everyday, sometimes numerous times a day. I was on with support more times than I can count. I was disconnected pretty much every time I called support and had to call back and start over because their call service reps cannot call out. I started to only deal with supervisors for that reason. I had the sim card replaced twice, that didn't work either. On about 90% of the calls over the 3 months, I was told there was an outage in my area. I traveled during these 3 months to 3 different states and had the same problem daily wherever I was. On 3 different calls with supervisors, they all had me jump through the same steps I'd already been through, with maybe one new approach. Then they would promise me profusely that they would call me back to make sure the issue was fixed. They would set a time and day and we would discuss time zones so we both knew when the call would be made. No one ever called me back. Ever. One of them promised to call me every 24 hours for 3 days to assure that the issue was fixed. Never called. I was offered a credit. Never received it. I was offered a discounted rate for future months for my troubles. I replied: In 3 months you haven't fixed the issue, for 3 months Mint Mobile has told me there was an outage in my area. So in 3 months Mint mobile couldn't fix an outage or my issue and you want me to keep using Mint? They are awful. I would NEVER recommend this company unless I really didn't like somebody and wanted to risk putting them through hell.