BL
Bloom Boutique Ltd
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I brought a silver plaited necklace for…
I brought a silver plaited necklace for my mother for Christmas, it has cracked on the chain and the pendant, it was 5 months old when this happened, she has followed all care procedures. I was told when I emailed customer service that they are only guaranteed for 3 months! The necklace is not fit for purpose and when shown to a jeweller they said even silver plaited wouldn’t crack like that! I’m very disappointed as my mum can no longer wear it and I wouldn’t touch them with a barge pole again and would encourage others not to buy from there! Such a scam!