JU
Jura Watches
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Be wary of order wait times, longer than you think and refunds take even longer
The company does not advertise order time waits, and take a while to respond via email. Upon chasing via telephone they advised they have a 6-8 week limit now not 1-3 and it was for a wedding present.. Advertise properly please. Very little in stock.... I requested a refund and was told it would take up to 14 days as they are a family business. Not sure what that has to do with anything, it does not take 14 days to process a refund. I work in accounts and we process same day or within 3.