TW
Twinkl Educational Publishing
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I cancelled my Twinkl subscription…
I cancelled my Twinkl subscription within the 48-hour refund window stated in their cancellation message, yet they refused to issue a refund. Instead, they claim I should have made a “separate” refund request — something that was not clearly communicated during the cancellation process. Very disappointing and misleading. Be careful — cancelling your membership doesn’t guarantee your money back. Poor customer service, and I won’t be using this platform again.