Hilton Car Supermarket
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Do not buy from Hilton Car Supermarket
I bought a lovely looking Blue Mini Cooper (GL60 ADU) from Hilton Car Supermarket. Unfortunately on the drive home I noticed smoke coming from the exhaust. I booked it into the Mini garage near my home. It turned out to have a long list of issues that would cost at least £7500 to get repaired as well as undeclared modifications. After showing proof of the issues and them accepting the car back, they are now refusing to refund any money. The lady at the after sales team will tell you anything to get you off the phone and the managers never contact you back. Initially I thought I had been unlucky, but the way they have conducted themselves makes me believe that this behavior is the norm for them. I would strongly recommend not buying cars from Hilton car supermarket as i now have to take legal action. The reply from Hilton car supermarket is misleading. I have supplied my payment details twice before there reply to this. 3 times if you include purchase. Until this review, they had not acknowledged anything, I’ve still not had any apology, mostly importantly I still don’t have a refund or any idea when I will get a refund. Since writing this review. Hilton Car Supermarket have just started hanging up the phone when I call.