Je

May 22, 2025

I'm very disappointed after contracting them about faulty mounjaro pen

I'm very disappointed after contacting Lloyds pharmacy about my faulty mounjaro pen to be told I'd used the dose. Lloyds could see from the order out would have been impossible for me to have done this. I was told when I called after being on hold for a very long time that someone would call me. I didn't get a call, just a message to tell me I'd used it and I hadn't. This messed up my journey. They said it was user error. Also I had mixed messages when trying to contact them about the negative side effects that I was experiencing looking for some support.