Luggage Delivery Company
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Case delivered 3 days late with minimal apology.
The agreement was that my case would be picked up on Monday from Glasgow, which it was, and delivered to my sister’s address in Tasmania on Friday. It contained all my clothes and my medical supplies. I arrived on Friday, my case did not. Tracking was showing it would be delivered the following Wednesday. I contacted the company and received no response until after the case was thankfully delivered the following Monday. It was the most anodyne of apologies. No further contact.