Graeme Pack

Graeme Pack

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1 out of 5 stars
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Reviews by Graeme Pack

LL

Lloyds Bank Insurance

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1 out of 5 stars

App security verification won’t work on giffgaff or Smarty Sims (O2/EE)

There are banks that offer a much better mobile app service. Their verification call back system doesn’t work on giffgaff or smarty SIM cards despite these being O2 and EE. This has happened to my partner who banks with them as well. So you are better off using another bank, I’m certainly going to. Their customer service will fob you off if they can’t resolve the issue, they even suggested I visit a bricks and mortar branch to carry out my banking as a work around. They posted a password for verification and it failed because the password font was misleading so now I have to wait another week for another password. If I could zero stars I would.