Halfords have decided to take down…
Halfords have decided to take down there customer service email address so I thought I put my experience at Leicester Halfords store on here instead. I visited your Leicester store 29th June to buy some auto products . One of my items was "Autoglym tyre gel " which was a stock item and I could collect in store within 1 hour . If you relied on the information on the Halfords website. After searching the allocated isle to were I would find the Autoglym products, with no luck I finally decided to ask a member of staff to were I would find this product. After he spent 5 minutes looking, he replied "someone must of pinched the items of the shelf. If that was the case I replied, where is the label/price and the empty shelf . He had no answer but only to tell me it will be removed from Halfords products with zero stock . Still I was no convinced and asked two other members of staff . One replied " I've not seen that product on the shelf in a long time . If you wanted we could other it in for you . After spending another half a hour in the shop I came across another five other locations where Autoglym products were displayed. I finally found the Autoglym tyre gel. It was on a shelf as you enter the shop . Don't you think it would be a lot easier for customers and STAFF if all the same product were allocated in the same place within the store .