Bord Gáis Energy
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I ordered a service package for €180…
I ordered a service package for €180 which was for my boiler to be serviced and all minor problems to be rectified. The package also included 24/7 call out for 12 months and works to the value of €1200 covered. I went for this package to give my tenants and i piece of mind for the year. The engineer called yesterday and did a basic service and told my tenants it is not a great boiler ( not a top of the range model). He didn't rectify the small leak and wrote in his notes, does not qualify for the insurance package. This is a gimmick by board gas and the will only insure boilers they know they will not be called out to fix within the 12 months. Board Gas have been out three times to do a service and charged €99 each time and were still no further along. Why cant they send competent engineers that can fix a small leak. This service is a rip off and I will be looking to switch service providers.