Cab My Ride
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Service going down hill rapidly!
When cabs in the area were separate companies we used to have no problems with booking a cab for a specific time and it turning up on time. Since Cab my Ride has started and taken over a number of companies we book cabs days ahead and we are now constantly getting them ringing up saying that the cab is running late due to traffic in the area. We had this happen again last night. They rang 15 mins before it was due to arrive saying the traffic was heavy and he was on his way to us and the driver would be 35 minutes late so making us late for our theatre performance. Looking on AA road watch there were no issues anywhere in the area of Southampton on roads or motorway. I complained but still they were 20 mins late. Asked the driver why he was late and he said the last customer wanted to go somewhere he had not booked to go so it had taken him longer. If they keep this up people will go elsewhere as it’s just not acceptable.