Urban Evolution Property Management
Read all reviews for Urban Evolution Property Management →
Horrible Customer Service
Yep, the other comments are right. This company is slow at responding to any queries. Every time I email them, it takes two weeks and an additional follow-up email to get a reply. I tried calling them multiple times and nothing. Worse of all, the staff working in customer service have the worst attitude. Upon my follow-up emails, they seemed frustrated and unwilling to deal with my queries. At one point, when I asked if I could store my luggage at Queensland Place as my tenancy does not start until later, Libby threatened me with the law saying that I was in a legally binding contract. Who in the right mind does this? They also duped me. I booked via UniAcco and wanted a 2nd September move-in date. They changed the date on the contract without telling either UniAcco or me and refused to change the date as I 'signed the contract'. I hope anyone reading this does not live here as they are a horrendous company to deal with.