Princess Cruises
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Is there something less than 1 star?
Is there something less than 1 star? How is it even permitted that such a "reputed" cruise like Princess is holding millions of travelers funds for now 90 + days.IS there no law on this? I cancelled my cruise on March 18 for a May 13 sailing Date. As of today no Refund however since I had paid in full the TA commission has been paid in full I hear...which is great for the TA but what about returning honest customers hard earned money! Why doesn't CEO Jan now come online with a statement? Stop ripping customers - how will you retain loyalty if this is how you treat refunds! you are holding onto funds that re not yours and this is illegal! Also all payments made for onboard packages/gratuities have not been refunded - and this I cancelled before I cancelled my cruise.Customer service agent says cant give a timeline - why not!! Resv No XN4DVV