TW
Twinkl Educational Publishing
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Cancellation Steps
I'm not commenting on the quality of your resources or content. However, I found your cancellation process to be extremely frustrating and misleading. Although I believed I had successfully cancelled, the process involved too many unnecessary steps, and the final cancellation button was not clearly visible. It felt intentionally designed to confuse users. I used a mobile device and clicked the 'Cancel Anyway' button, assuming the cancellation was complete. But to my surprise, I had to scroll further and click 'Cancel Anyway' again to confirm it. This experience has taught me a valuable lesson—not to trust websites blindly, to always read instructions carefully, and to double-check every step.