TopCar
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RIP off on collection
We booked our car hire only through this company as Autoreusen did not offer an automatic. Firstly the admin when. We went to pick up the car was giving the hard sell on its additional insurance. Then came the bombshell when she asked for a deposit of 900 euros to be earmarked against are credit card. Can you imagine the shock after just arriving for your holiday to be told to take extra insurance or pay the enormous deposit. No way was a deposit of that size mentioned anywhere in the terms and conditions despite the company knowing what car we had booked weeks in advance. Our first port of call is always Autoreusen as they neither hard sell the additional insurance nor never ask for a deposit of any kind.. Quite frankly we will never hire a car from them again, only shinning light was the free upgrade given to us but if had known the demand for that size of deposit in advance we would have cancelled on principal alone, regardless of the risk of no additional insurance which we fully understand. Do not hire from TopCar if you do not wish to be pushed into things against your will nor any nasty surprises with regards to deposits demanded at the last minute. Fully recommend Autoreusen for a no nonsense approach to car hire with not one nasty suotuse at the counter. Be warned !