Life time guarantee tools issue
I have bought a multiple tool sets that are life time guarantee out of Halfords and some tools broke like sockets. Went into the shop to replace the tools and I’m being told that I need a receipt what I already can’t understand for tools that have life time why do you need one. But fair enough I found the receipt in the emails and I show it to them and then I’m being told to leave the tools there and they will order them in even tho the pieces that I need are there in separate packaging so they don’t have to open a new set. Just disappointing how there policy works.