Food Lion
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Order ID: # 15662332037486044
I spent almost $170.00 for a 15 lb Standing Rib Roast and seasonings needed to prepare. It was delivered to my son's new home (over an hour away from me) where we were going to celebrate Christmas/New Home together with my daughter-in-law's family. The anticipation and excitement to have Prime Rib was high. Unfortunately, we did not receive a whole 15 lb prime rib, it was cut into sections. Although it was the first time cooking it for my daughter-in-law, had it been whole as ordered, the cooking technique would have work perfectly. Having followed the instruction I gave (super easy and my son has cooked them before) The Prime Rib turned into Rib Roast mid-well to well. 2 families to feed ALL looking forward to Prime Rib mid-rare. Very disappointed there wasn't a notice or message sent advising the Prime Rib would be sectioned. At least she could have known to cook it in sections, one at a time with different time frames. Nothing. We don't return food as it only gets wasted and thrown away. Please insure that your online customers know EXACTLY what we will get for a seasonal, expensive item.