Crunch Fitness
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They are a much bigger scam than any…
They are a much bigger scam than any GYM. They scammed me as well, and I am now fighting with my bank to recover my money. My monthly charge was supposed to be $22.24. I later froze my account, but they continued to be charged. The first charge after freezing the account was a monthly fee of $22.24. The following month, I was charged $74.43. I contacted them, and they stated that they would issue a credit and asked me to allow time for the correction. However, the following month, instead of receiving a credit for the overpayment, I was charged again. Today, I requested that the account be canceled. They demanded a $30 cancellation fee, even though I was never under any contract, and this fee was never disclosed. I am not confident they will cancel the account, given their prior misrepresentation that it was frozen. I plan to file a complaint with the FTC next. Unfortunately, I was unable to use the service for months, while I was out of town, so I initially requested a freeze, which they granted and confirmed with a follow-up email. They are not adhering to their confirmation email. I They are charging directly through the bank account number, not just the debit card. As a result, I will have to close my bank account and open a new one to stop these fraudulent charges.