Celebrity Cruises
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Celebrity long haul and passengers with mobility issues definitely a NO NO
Long haul cruises definitely not suitable for passengers in wheelchairs. No visible disability policy. You have to request assistance at many levels. It’s not automatic. No priority given for lift access in spite of lofts breaking down frequently. No special assistance for embarkation and disembarkation. Staff really do their best but with no special assistance or reserved areas for disabled passengers it means you have to reach out and ask for help all the time. Frustrating and stressful. I would never do a long haul cruise with them again. In fact I have been put off for life. Money talks and it fees like a money grabbing organisation. The staff are very friendly and helpful and do their best but can only work within their staff status and company policy.