Hazelton's Canada
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Negative Stars
I ordered a gift basket with vodka and Red Bull for a friend. It was not delivered. I’ve contacted them about a refund multiple times and had no response. Don’t waste your time trying to phone them or email them either. There also isn’t anyone on their online chat. I’ve opened a case with PayPal. EDIT: The company resent the gift basket to the hotel days later, after the recipient checked out. They knew this, since the first gift basket got rejected by the hotel the first time because the guest had already left. They just wanted the tracking number to show that it had been delivered so that my PayPal dispute wouldn’t be accepted. Eventually, I did receive a PARTIAL refund of $40. Not even half of the original cost.